Bantu Pori "Means" People & Wilderness

Our Booking & Cancellation Policy

Fair & Flexible

Below are our standard terms and conditions. Currently, For all new bookings made until the end of 2021, our more flexible temporary terms and conditions will apply, with a more relaxed cancellation policy so you can book with confidence, without putting your money at risk.

Please take the time to read and understand the conditions of booking set out below prior to booking a trip with us. We strongly recommend that you also read the Essential Trip Information relating to your trip prior to booking to ensure that you understand the itinerary, style and demands of the trip you are undertaking.

Book and Travel with Confidence:

Please visit our Booking with Confidence page for further information on our flexible policies and comprehensive safety procedures for travelling during the pandemic.

To book a trip, we require a 15% deposit which is payable via our online payment gateway system. We accept credit cards for payment only with a 5% surcharge. Final payment is due 14 days before the trip start date by our online payment gateway system.

Booking Process

  • You decide on an itinerary
  • Bantu Pori checks lodge availability on safari and in Zanzibar
  • We revise the itinerary and pricing if necessary
  • Bantu Pori emails you an invoice, detailed itinerary and packing lists
  • You pay the deposit
  • Bantu Pori pays deposits on services in Tanzania
  • Bantu Pori emails additional information about your trip including trip logistics, tipping guide, and emergency contact information
  • You pay the balance 14 days prior to trip start date
  • Bantu Pori emails final crew lists and any updates several days prior to the start of your trip

We arrange in-country travel including airport transfers, domestic flights, and hotel stays. We recommend that you purchase trip cancellation and emergency evacuation insurance.

Please visit World Nomads for a comparative review of insurance policies.

Terms & conditions

Any mention of BPJ, Bantu Pori or the Company refers to Bantu Pori Journeys.

The following items are included in quoted programs: all accommodations and activities as noted in the itinerary; meals as specified; guided sightseeing as noted in the itinerary; relevant park, rescue, and entrance fees; airport transfers as noted in the invoice; equipment as noted in the invoice; all government taxes.

Not included in the price

The following items are not included in trip prices: your health and travel insurance; international or internal airfare unless otherwise noted; costs associated with passports or entry visas; airport departure taxes; excess baggage charges; gratuities; meals other than specified in the itinerary or invoice; sightseeing and game drives not included in the itinerary; and personal expenses such as laundry, email, and telephone charges.

Gratuities are not included for drivers, guides, cooks, porters, or camp staff. Gratuities are at the traveller's discretion and should meet the level of satisfaction with the service received.

Recommended tipping guidelines are provided in pre-trip information.

Itinerary Accommodations

Itinerary Accommodations (hotel, camp, or campsite) and arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond Bantu Pori`s control. Every effort will be made to operate tours as planned, but changes may occur after the final itinerary has been issued. Bantu Pori reserves the right to increase tour prices to cover increased costs, tariffs and taxes, and to reflect fluctuations in foreign exchange markets.

Covid-19 Cancellation Policy

A 15% deposit will be required to be paid for the confirmation of the booking. The balance of payment is due 14 days prior to travel or the booking will be released. Should the balance not be paid, Arrangements will have to be made for the balance to be paid in CASH UPON ARRIVAL. Otherwise the deposit will be forfeited.

In the event a cancellation is made more than 30 days prior to arrival, a full refund of any payment made, net of bank charges and net lodges/hotel deposits, will be issued. Cancellations made within 30 days of arrival will incur 100% cancellation fees and no refund will be given.

However, trips will be allowed to be postponed through December 31, 2021, in the case that:

1. A client is unable to leave their country or enter East Africa due to COVID-19 travel restrictions / official travel advisories being in place.

2. A client is unable to travel or enter East Africa due to testing positive for COVID-19 within 96 hours prior to arrival (proof of a positive test for Covid-19 will be required).

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Ready for Unforgettable Adventure?

We are a local hands-on company specializing in East Africa - Africa. Our travel experience has evolved out of our deep love for Tanzania and the Swahili Coast.

When you come with us, you are more than a tourist. You are received as a guest by guides, outfitters, lodge and camp staffs, tribal groups, and researchers.

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